Supply Chain Optimization Study
We appreciate your willingness to take this survey and assure confidentiality. All research participants will be provided a copy of the aggregate research findings at no charge. If you are responding as a member of a participating supply chain, a specific report will be included to reflect the range of responses across your customers and suppliers.
1.
Please indicate your company name
2.
Provide an email address to receive complimentary copy of the research results
3.
Indicate customers that may also be participating in this survey (separate multiple customers by comma):
4.
Indicate suppliers that may also be participating in this survey (separate multiple suppliers by comma):
*
5.
What region are you based in?
North America
Central and East Europe
Western Europe
Asia
*
6.
What industry do you work in?
High Tech
Process/chemicals
General Manufacturing
Life Sciences
Consumer Products
Automotive
Aerospace & Defence
Other
*
7.
What is the revenue of your business unit?
<$50 million
$50-$500 million
$500 million-$1 billion
>$1 billion
*
8.
How many countries does your company have operations in?
1 Country
2-5 Countries
6-10 Countries
11-50 Countries
More than 50 Countries
*
9.
What role do you play in the supply chain with respect to the end product?
Supplier's Supplier
Supplier
Manufacturer
Distributor
Customer
Customer's Customer
Logistics
*
10.
Please indicate your agreement with the following definition of
supply chain optimization
Supply Chain Optimization is the result of achieving a specified objective with the lowest total supply chain costs across a global network.
Strongly Agree
Agree
Disagree
Strongly Disagree
Do not understand
*
11.
Please indicate your agreement with the following definition of
supply chain optimization
Supply Chain Optimization minimizes total supply chain cost subject to:
satisfying customer demand
raw material availability
available production capacity
available transportation capacity
available working hours
where total supply chain cost includes:
order management costs
material acquisition costs
planning costs
inventory carry costs
IT cost for supply chain
Strongly Agree
Agree
Disagree
Strongly Disagree
Do not understand
*
12.
What level of development / implementation is your supply chain strategy?
We do not have a supply chain strategy
We are developing a supply chain strategy
Our supply chain strategy has been developed and is being implemented
Our supply chain strategy is integrated into our business strategy
Our supply chain strategy is shared and common with our supply chain partners
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13.
Please indicate the degree of optimization your supply chain has achieved (select one)
Sub Optimal
Feasible
Optimal
Unknown
*
14.
How frequently are supply chain processes reviewed?
Quarterly
Bi-annually
Annually
Every two to five years
As business conditions dictate
Other
For questions 15-17
i.
Level 1: Functional Focus
– Company has discrete supply chain processes with functional management of resources. Supply Chain processes and data flows are well documented and understood.
ii.
Level 2: Internal Integration
- Company-wide aligned and integrated supply chain processes continuously measured and steered to achieve common objectives.
iii.
Level 3: External Integration
– Collaboration with strategic partners (customers, supplier and service providers) including joint objectives, shared plans, common processes and performance metrics.
iv.
Level 4: Cross-Enterprise Collaboration
- IT and e-business solutions result in real-time planning, decision-making and execution of response to customer requirements.
*
15.
Which of the following best represents the supply chain maturity of your company?
Level 1
Level 2
Level 3
Level 4
Don't Know
*
16.
Which of the following best represents the supply chain maturity of your key suppliers?
Level 1
Level 2
Level 3
Level 4
Don't Know
*
17.
Which of the following best represents the supply chain maturity of your key customers?
Level 1
Level 2
Level 3
Level 4
Don't Know
*
18.
Please rank the area by the degree of difficulty for your organization in achieving supply chain optimization (on a scale of 1-3, where 1 means most difficult and 3 means least difficult) (Please click on the check box and enter the rank (1,2 or 3) in the space provided)
Culture
Process
Technology (i.e. software tools, infrastructure capabilities)
*
19.
Please indicate the most significant cultural obstacle in achieving supply chain optimization
Organization does not understand potential benefits
Top management does not demonstrate support of optimization initiatives
Compensation is not aligned to motivate supply chain healthy behavior
There is resistance to let other organization control your processes
There is resistance to change job functions
There is a lack of trust between supply chain partners
There is a reluctance to share benefits with the partners
*
20.
Please indicate the biggest process obstacle in achieving supply chain optimization
Organization can be described by functional silos vs integrated processes
There are isolated forecasting/planning processes
There is a lack of discipline in metrics
There is a lack of documentation of processes
Processes are static (not adapting regularly for improvement)
Process standardization does not pervade the organization
*
21.
Please indicate the biggest technological obstacle in supply chain optimization
Organization has not identified appropriate technology
The cost of implementation is prohibitive
The time required for implementation is prohibitive
Data is not clean or readily available
There is a lack of resources required for implementation
There is a lack of resources required for execution
*
22.
Mark all factors that played significant role in your most successful supply chain initiative
Visibility and active executive commitment to outcomes
Performance measures aligned to desired outcomes
Project management clearly established and executed
Technology enablers established and operating
Collaboration with supply partner(s)
Awareness of need to increase customer satisfaction ratings
Trust between workers and senior management
Awareness of need to substantially reduce inventories
High goals set at onset
Realistic business case established to track results
Other
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23.
Please write the type of project for your most successful supply chain initiative
*
24.
Indicate the status of integration of information across your organization
Complete
In progress
Planned (next 12 months)
Planned (2-5 years)
No plans
*
25.
Indicate the status of integration of information with strategic supply chain partners
Complete
In progress
Planned (next 12 months)
Planned (2-5 years)
No plans
*
26.
Indicate the status of planning data, transactions data, and business rules synchronization with supply chain partners
Complete
In progress
Planned (next 12 months)
Planned (2-5 years)
No plans
*
27.
Indicate the status of demand forecasts being developed collaboratively with key customers and suppliers
Complete
In progress
Planned (next 12 months)
Planned (2-5 years)
No plans
*
28.
Indicate the status of sourcing processes being cross-functionally integrated
Complete
In progress
Planned (next 12 months)
Planned (2-5 years)
No plans
*
29.
Indicate the status of sourcing processes being formally integrated with suppliers on a regularly scheduled basis
Complete
In progress
Planned (next 12 months)
Planned (2-5 years)
No plans
*
30.
Indicate the status of process owners for key supply chain processes are defined
Complete
In progress
Planned (next 12 months)
Planned (2-5 years)
No plans
*
31.
Indicate the status of Process architecture (clearly documenting activities, data, metrics, applications etc.) being standardized globally
Complete
In progress
Planned (next 12 months)
Planned (2-5 years)
No plans
*
32.
Indicate you company’s investment in optimization to date in Technology (hardware, software and associated services)
$0
$1 - $99,999
$100,000 - $499,999
$500,000 or more
*
33.
Indicate you company’s investment in optimization to date in Resources (allocated personnel, training initiatives)
$0
$1 - $99,999
$100,000 - $499,999
$500,000 or more
