Canon Oy selected the QPR ScoreCard as a decision-making tool and the QPR Process Guide for process control. Thanks to software from QPR, Canon's processes and scorecards are accessible to the entire personnel over the Intranet.

Canon and QPR: Long-term co-operation
Co-operation between Canon Oy and QPR Software Plc began in 1998, with Canon's purchase of the QPR ProcessGuide software. Since the mid-1990's Canon Oy had studied the use of process thinking, working with the ISO 9000 quality system. At first, process descriptions were written with PowerPoint, but Canon soon realized the need for good software to generate descriptions and flow charts. Since then, Canon has been using the QPR ProcessGuide. The company has defined its core processes as well as the subprocesses and supporting processes, and written the descriptions with the QPR ProcessGuide. Process thinking is also linked to the use of the Balanced Scorecard (BSC) on the company level. Canon purchased the QPR ScoreCard software at the end of 2002, mainly for strategic planning, and the system was adopted in March 2003. Canon's ISO 9001/2000 system is linked to the QPR ScoreCard.